International Journals of Marketing and Technology
  • Year: 2013
  • Volume: 3
  • Issue: 6

Impact of stress on the performance of employees of banks in Kotli

  • Author:
  • Imrab Shaheen, Qudsia Batool, Mushtaq A. Sajid, Ghulam Nabi
  • Total Page Count: 14
  • Page Number: 85 to 98

*Lecturer/Research Scholar, University College Kotli (UAJ&K)

**Ph-D Scholar, University College Kotli (UAJ&K)

***Professor & Dean, University College Kotli (UAJ&K)

****Assisstant Professor & Chairman, Department of Business Administration, University College Kotli (UAJ&K)

Online published on 8 October, 2013.

Abstract

This study is focused to determine the impact of stress on the performance of employees in two each branches of two banks i-e UBL and HBL in Kotli Azad Kashmir. Stress is a natural element that exists in every organization and every individual suffers from it regardless of its intensity and level. A total sample of 75 employees was taken from four branches of two banks. Contextual/job related factors, role related factors and personal factors were taken as independent variables for stress while employee's performance was taken as dependent variable. Quantitative research technique was used and this study was cross sectional in nature. Responses were measured on a five point likert scale questionnaire. Data were processed through SPSS version 20 with descriptive statistics, Pearson correlation and linear regression. The results of this research study revealed that stress is responsible for decreasing the performance of employees in banks.

Keywords

Stress, Performance, Contextual/Job related factors, personal Factors, Quantitative Research, Azad Kashmir