An analysis and forecast of employment opportunities in BPO companies with reference to chennai

India is one of the largest democracy countries in the world, is a huge country located in the south Asia with an increasing population of over one billion, the second largest in the world after China. The industrial sector is one of the important sectors of the Indian economy both in terms of its spread over the economy and its contribution to the generation of income, employment and foreign exchange earnings. Among these three, employment is the most important concern for all the nations. ‘Employment’ the word itself gives more happiness and confidence in the people's mind especially among the youngsters. It is an important part of every person's life; it gives identity to the people and those who don't have jobbed often feels socially excluded. According to the statement given by our Former president A.P.J Abdul Kalam Azad in ‘India Vision - 2020’ that India can build a major economic infrastructure for both manufacture and service sector and use it to generate great wealth and employment for the people. Both manufacturing and service sectors are providing employment opportunities to the people. But service sectors are contributing more towards the employment of people. Among the service industries, ITES and BPO Sectors are providing enormous job options to the needy especially the young persons in the country. This study is going to describe employment opportunities; nature of employment, KSA needed for entering into BPO Companies.