International Journal of Marketing and Technology
  • Year: 2015
  • Volume: 5
  • Issue: 10

Study on the students usage of library services

  • Author:
  • Mrs. S. Priyadharsan
  • Total Page Count: 13
  • Page Number: 38 to 50

Senior Lecturer GII, Department of Business and Management Studies, Trincomalee Campus, Eastern University, Sri Lanka

Online published on 3 March, 2016.

Abstract

This study aims to identify the student's usage of library services. Special reference to Trincomalee Campus. Quality services in academic libraries is now a major issue among academic librarians; they see the library more in terms of the provision of and access to service quality than as just a physical place. According to Jennifer Wells (1995) states that, The effectiveness of libraries has often been measured by the volume of library materials available to clients, the amount of use of services and resources, and the apparent or quantified satisfaction of clients. Therefore researcher going to identify the students’ usage of library services is effectiveness or not at Trincomalee Campus. The objectives of the study are to identify the factors influencing to the students usage of Library services, to identify which variable is highly influence on service quality of library services and to provide the suggestion to enhance the students usage of the library more effectively. Two hundred samples were selected through systematic random sampling method. Conceptual variables are available resources, library facility, available services and students attitudes. Data were analyzed by descriptive, bivariate and multivariate and using the SPSS 17.0 version to this purpose. Finding of the study shows that all conceptual variables are moderately support to the effective usage of library service system.

Keywords

Library facility, Library services, Students attitudes