Demographic Variables as an Indicator of Quality of Work Life: A Comparative study among Public and Private sector Bank Employees in Kerala with special reference to Thrissur District

Quality of work life has gained deserved prominence in the organizational behaviour as an indicator of the overall human experience in the work place. It expresses a special way of thinking about people, their work, and the organization in which their careers are fulfilled. It is also concerned with the overall climate of work and the impact that the work has on people as well as on organizational effectiveness. This paper intends to study the effect the demographic variables like age, gender, education, income, experience and marital status have on the Quality of work life of employees working in the Banking sector. This study also measures whether any significant difference is there in the quality of work life among the employees working in public and private sector banks. The study reveals that the employees working in banking sector have moderate level of QWL and the employees working in public sector banks are having better QWL compared to the private sector. To test the relationship between demographic variables and quality of work life of employees, an independent sample t test and one-way ANOVA is used. The study suggests that necessary steps are to be taken to improve the QWL of the employees working in the banking sector.