Developing Sbar Effective Communication Instrument in Emergency Handover at Emergency Department of Hajj Hospital in Surabaya

The implementation of SBAR in an emergency handover must be in accordance with the standard. Evaluation of 150 present status documents in medical record documents shows that the indicators of present status instruments in the emergency room of the Hajj Hospital have not been in accordance with the Standar Akreditasi Nasional Rumah Sakit (SNARS) and have not been well documented. The aim of this study was to develop the SBAR instrument in emergency handover.

The research design used research and development carried out in 2 stages. The sample stage 1 is 150 DRM, stage 2 is 28 respondents and the FGD activities are 15 respondents used purposive sampling. Data analysis used descriptive analysis, pearson correlation product moment to test the validity and crobach alpha for reliability test.

The SBAR instrument in emergency handover based on the standard, FGD activities were declared valid and reliable, the results of the socialization of training on incremental filling (100%) of nurses had good ability and the instrument was good stated by all nurses (100%). The application of SBAR instruments in emergency handovers in the emergency room of Surabaya Hajj Hospital showed that all respondents had good ability for the SBAR instrument documentation and all respondents thought that the SBAR instrument was in a good category.

The SBAR instrument in handover emergency was recommended for the emergency room at Haji Hospital, Surabaya.