Survey of Satisfaction on School Health Unit Service at Elementary School

Various kinds of health problems appear in children aged elementary school, but the usual problems that are related to healthy life behavior. School Health Unit (Usaha Kesehatan Sekolah = UKS) is one of the vehicle to improve health degree of students. The purpose of this study was to analyze the level of satisfaction of students, UKS's teachers, and parents of school health unit consisting of services: health education, health service and healthy school environment at the elementary school in work area of Public Health Center Kedungmundu Semarang.

This research is a descriptive research, which is a type of conclusive design that aims to describe the character or function of research on a group. Descriptive analysis conducted to illustrate the gap between the importance and satisfaction of the school community on the effort of implementing the school health unit. To know the level of customer service satisfaction, used Gap Analysis and Cartesius Diagram.

The result was that the students were satisfied with the school health service because two of the best items were health education and anthropometric measurement. UKS's teachers are satisfied with the service of School Health Unit because the two best items are the counseling and directing on the implementation of health education as well as the variables of guidance and guidance on the implementation of health services. The parents are satisfied with the service of School Health Unit because the two best items are student's knowledge about healthy life behavior variable and habit of healthy daily living variable.