1Chief Medical Director, Chellaram Hospital Diabetes Care & Multi Speciality, Pune
4Formerly Prof & HoD (MBA, HHM, SIHS, Pune)
2Asst Prof, Dept of MBA (HHM)
3Prof, Dept of MBA (HHM), Symbiosis Institute of Health Sciences, S B Road, Pune
Hospitals currently operate in an environment of rapid socioeconomic and technical changes that raise concern for the quality of health care. Accreditation would be the single most important approach for improving the quality of care in hospitals. Rights of staff in a hospital are to be respected and protected.
was to study the awareness of the Human Resource Management standards as per NABH among the staff that is to be followed in the organization.
Research design applied was descriptive method with questionnaire based survey, personal interview and direct observation of the hospital employees and studying relevant records.
The study revealed that on Crete steps in terms of initiating mechanism of action to ensure strict adherence to Human Resource management Standards and up gradation of the existing practices is necessary to comply with the NABH standards. There are many Standards which the staffs are not aware about and hence there is a need of training for Human resource management standards.
There is a need of proper communication system to be built. Training sessions should be held at such time so that the staff members are able to attend the training. Also there is a need of training with proper and adequate information on the standards.
NABH, HRM, awareness, standards, hospital staff
