Indian Journal of Public Health Research & Development
  • Year: 2019
  • Volume: 10
  • Issue: 6

The Effects of Job Satisfaction on Organizational Commitment in Korea Dental Hygienist: Organizational Communication Mediation Model

1Professor, Department of Dental Hygiene, College of Health Sciences, Sunmoon University, Asan, Korea, 31460

2Professor, Fones School of Dental Hygiene, Bridgeport, University of Bridgeport, Connecticut, U.S.A. 06604

3Research Scholar, Department of Public Health Sciences, Graduate School, Korea University, Seoul, Korea, 02841

*Corresponding Author: Eun-Sil Choi, Research Scholar, Department of Public Health Sciences, Graduate School, Korea University, Seoul, Korea, 02841, Email: silvershiri@naver.com

Online published on 11 July, 2019.

Abstract

This study aimed to assess the relationship between job satisfaction, organizational communication, and organizational commitment in dental hygienists, and understand the mediating effect of organizational communication.

The study was conducted with dental hygienists from the Chungnam region, selected using non-random convenience sampling. Measures were 5 items of job satisfaction, 12 items of organizational communication, and 5 items of organizational commitment. The analysis was performed on the participants’ general characteristics, frequency of the study variables and correlation analysis. Researchers also analyzed the structural model combining CFA and Path analysis.

Job satisfaction affects organizational commitment (β=.292, p<.001), job satisfaction affects organizational communication satisfaction (β=.670, p<.001), and organizational communication satisfaction affects organizational commitment (β=.546, p <.001). The effect of job satisfaction on organizational commitment was statistically significant (Direct effect =.292, p<.001). For the effect of job satisfaction on organizational commitment, organizational communication was a partial mediating factor (indirect effect=.366, p<.001, total effect=.658, p <.001).

The fact that the indirect effect using organizational communication as a mediating factor was greater for the effect of job satisfaction on organizational commitment shows the importance of organizational communication in organizational commitment. To increase organizational commitment, active communication within an organization is necessary.

Keywords

Dental hygienist, Job satisfaction, Organizational commitment, Organizational communication