1Department of Psychology & Counseling, Faculty of Human Development, Universiti Pendidikan Sultan Idris, Malaysia
2Tunku Puteri Intan Safinaz School of Accountancy, Universiti Utara Malaysia, Malaysia
3Department of Psychology, School of Science and Technology, Sunway University, Malaysia
*Corresponding Author: Nurul Ain Hidayah Abas, Department of Psychology & Counseling, Faculty of Human Development, Universiti Pendidikan Sultan Idris, Malaysia, Email: nurulain@fpm.upsi.edu.my
Online published on 19 August, 2019.
Violation of workplace norms is perceived as incivility and could potentially bring negative consequences to psychological health and organizational attitudes. Given this, abundant research on incivility is conducted to look at the dynamics, causes, and outcomes of incivility and its negative impacts on employees’ well-being. Up until this date, no work of bibliometric study has been carried out and published. Therefore, this paper aims to analyze, and reports published works related to incivility based on the data obtained from the Scopus online database. Using standard bibliometric indicators, this article reports the growth rate of publications, analysis of the citation, global trends and research productivity. A total of 594 valid published documents is retrieved and finalized based on selected keywords search results. The results show that there is an increased growth rate of incivility literature, particularly in nursing and health-related area. The plausible reason for this is the high attention given to organizational change derived from cultural differences, as can be seen from the cluster of countries with high and low interests in incivility research.
Incivility, bibliometric analysis, Scopus Database, mistreatment, health
