Quality of Health Services in Kamonji Puskesmas Palu City

This research aims to know the Quality of Health Service at Kamonji Public Health Center in Palu City. Analyze to use the theory Zeithaml, Berry And Parasuraman with the descriptive research method qualitative and 5 informants of people determined with the technique of purposive sampling. 3 informant from circle of implementer of executor of health service and 2 informant from circle of goals of group or society paying a visit and medicalize the. Research during 2 month namely mid February up to April 2018. data collected with the observation, interview and documentation. Result of research show that quality of health service still have to be improve repaired and improved, 2 from 5 indicator not yet good. (1). Tangibles the building have to need the repair, column settlement, location of service column. (2). Responsiveness listen carefully the worker and (3). reliability have adequate. (4). Assurance record the sis and make-up of worker interest still require to be improved. Worker (5). empathy assessed by society have good.