1Senior Lecturer, Faculty of Social Sciences, Quest International University, 30250, Ipoh, Perak
2Associate Professor, Language Academy
3Associate Professor, Language Academy
4Lecturer, School of Human Resource Development and Psychology, FSSH, Universiti Teknologi Malaysia, Johor, Malaysia
*Corresponding Author Siti Aisyah Panatik, Associate Professor, Universiti Teknologi Malaysia, Johor, Malaysia, e-mail: saisyah@utm.my
Online published on 13 November, 2019.
Despite great attention related to organisational citizenship behaviour in the literature, little is known about organisational citizenship behaviour among Malaysia public hospital nurses. Hence, this study aims to investigate the mediating effect of nurses’ psychological empowerment on the relationship between the leader-member exchange and organisational citizenship behaviour. This study was a quantitative study which used questionnaires to gather the data and 539 nurses had participated. The data was analysed using Structural Equation Modelling. The results found that psychological empowerment is a significant mediator between leader-member exchange and organisational citizenship behaviour. This study makes theoretical contributions by providing information concerning the Social Exchange Theory and its application to nursing practitioners.
Organizational citizenship behaviour, nurse, psychological empowerment
