1Lecturer, Educational Administration Department Faculty of Post Graduate, Universitas Kristen Indonesia, Jakarta, Indonesia
2Professor, Primary Teacher Education Department Faculty of Humanities
*Corresponding Author, Sasmoko, Primary Teacher Education Department, Faculty of Humanities, Bina Nusantara University, Jakarta, Indonesia, e-mail: sasmoko@binus.edu
Online published on 13 November, 2019.
The performance of non-medical employees is a very important concept especially for a hospital in measuring the quality of services provided. Therefore a measure is needed that is able to measure how the expected performance and its achievements can provide input to produce optimal performance. This study aims to look at the factors that can be used as benchmarks for performance and how the performance description of non-medical employees in private hospitals. The study was conducted with a correlational survey. The results showed that the performance of non-medical services in private hospitals showed good service supported by the ability of employees to complete a number of service tasks simultaneously and carefully.
Employee performance, private hospital non-medical services
