1Associate Professor, Dept. Dental Hygiene, Hyejeon College, Hongseonggun, Korea
2Associate Professor, Dept. Dental Hygiene, Sun Moon University, Asansi, Korea
*Corresponding Author: Young-Soo Lee, Associate Professor, Dept. Dental Hygiene, Sun Moon University, Korea. Email: dhyslee@sunmoon.ac.kr
Online published on 2 February, 2019.
This study aims to identify the effects of job characteristics and organizational communication on job satisfaction among dental hygienists.
The participants were 241 dental hygienists in Seoul and South Chungcheong province. The data were collected using a self-report questionnaire and analyzed using independent t-test, one-way ANOVA, Pearson's correlation coefficient, and multiple regression. We used a level of significance of p<0.05.
Dental hygienists’ job satisfaction was positively correlated with job characteristics and organizational communication (p<0.01). Dental hygienists’ job characteristics and organizational communication affected job satisfaction (R2 =.535, F = 20.113, p <0.001). Task identity was the only subfactor of job characteristics that significantly affected job satisfaction. Horizontal communication, quality of media, and personal feedback significantly affected organizational communication.
To improve job satisfaction, strategies to enhance job characteristics and organizational communication satisfaction should be devised.
Job characteristics, Job satisfaction, Organizational communication
