1Professor, Siksha ‘O’ Anusandhan National Institute of Law, Siksha ‘O’ Anusandhan University, Khandagiri, Bhubaneswar
2Research Scholar, Siksha ‘O’ Anusandhan National Institute of Law, Siksha ‘O’ Anusandhan University, Khandagiri, Bhubaneswar
*Corresponding author: Rubi Talukdar Research Scholar, Siksha ‘O ’Anusandhan National Institute of Law, Siksha ‘O ’Anusandhan University, Khandagiri, Bhubaneswar, Pin-751030, Odisha, India Email: rubytalukdaroo@gmail.com Phone: 9583762995
Online published on 29 May, 2018.
Expectation is a supposed mental construction of events and circumstances that someone expect to take place in a given time and space. Every patient has expectations from the public health care industry and the fulfillment of the expectations and their satisfactions plays a vital role in the modern changing era as the Supreme Court of India has recognized right to access to health services as a fundamental right, yet in reality it is a distant dream for many. This study evaluates the expectations of a patient before admittance, during admittance and after the release and also investigates to what extent the government of India is succeeded in gratifying the prospects of the patients in comparison to the private sector health care industries.
Patient expectation, Hospital service, quality assessment, safety, administration
