Indian Journal of Public Health Research & Development
  • Year: 2018
  • Volume: 9
  • Issue: 8

Study on the relationship between Cross-Cultural awareness, authenticity, tourism experience and tourism satisfaction of Chinese tourists

1Postdoctoral Fellow, Dept. Key Laboratory of Land Surface Pattern and Simulation, Institute of Geographic Sciences and Natural Resources Research, Chinese Academy of Sciences, Beijing, China

2Professor, Dept. Key Laboratory of Land Surface Pattern and Simulation, Institute of Geographic Sciences and Natural Resources Research, Chinese Academy of Sciences, Beijing, China

3Professor, Dept. of Hotel Management, Gwangju University, Korea

4Adjunct Professor, Dept. of Airline Service Science, Joongbu University, Korea

*Corresponding author: Tae-Young Cho Adjunct Professor, Dept. of Airline Service Science, Joongbu University, Korea, E-mail: tyc@daun.net

Online published on 21 September, 2018.

Abstract

The purpose of this study was to identify the relationship between Cross-Cultural Awareness, authenticity, tourist experience, and tourist satisfaction, and to suggest ways to revitalize the tourism of world cultural heritage. The questionnaire was conducted for about 15 days including two weekends from September 10, 2016 to September 18, 2016 for Chinese visitors who visited to Hahoe Village, and 333 copies were used for the final analysis. The results are as follows: Firstly, Objective authenticity has a positive effect on tourist experience. (.817). Secondly, Constructive authenticity has a negative effect on tourist experience. (-.307). Thirdly, Existential authenticity has a positive effect on tourist experience (.385). Fourthly, objective authenticity has a positive effect on tourist satisfaction (.982). Fifthly, Constructive authenticity is not statistically significant for tourist satisfaction. Sixthly, Existential authenticity is not statistically significant for tourist satisfaction. The implications of this research result are the preservation of Hahoe Village and the development of programs to increase the satisfaction level of tourists.

Keywords

Cross-cultural Awareness, Authenticity, Tourist Experience, Tourist Satisfaction, Chinese tourists