A case study on employee motivational practices at airport authourity of India Limited with special reference to Chennai Airport

The Airports Authority of India (AAI) was formed on 1^st April 1995 merging the International Airports Authority of India and the National Airports Authority with a view to accelerate the integrated development, expansion, modernization, operation, and cargo facilities at the Airport conforming to international standards. AAI has identified 12 important Domestic Airports, which are developed as model airports based on the traffic potential, tourist potential and coverage of regions of the country. The runaways at these airports are designed to cater forA-320 operation with standard approach and landing aids, modern communication and navigational facilities. The modern airports are Jaipur, Lucknow, Nagpur, Vadodara, Calicut, Coimbatore, Patna, Hyderabad, and Imphal. Apart from this, AAI is developing some of the cardinal airports. These include Goa, Bangalore, Varanasi, and Agra. With the intention to analyze the motivational practices of AAI, this research had been undertaken. As a matter of fact, the key to any successful organization is the end result of management motivation. It is one of the most difficult tasks that a manager faces because every employee is endowed with unique talents and motivational requirements. So much so, these methods that are used to motivate employees must be tailored to fit each one. Every organization should have motivation plans in store as much as to stimulate and encourage the employees positively and identify the due employee motivation. Some of the most effective ways for managers to motivate them include appreciating them at the right moments, being able to recognize their accomplishments and to give them positive feedback. Motivation is one of the responsibilities of all supervisors. The purpose of this dissertation is to study the Employee Motivational Schemes followed at Airports Authority of India, Chennai. The main objective of this project is to gain maximum knowledge of the Employee Motivational Schemes followed in the organization. The practical knowledge has been gained mainly by observing all the activities taking place in AAI. This study is mainly intended to gain the understanding of the Employee Motivation, as to how it is implemented, as to why it is necessary, its implications and benefits.