*Graduate Student, Islamic Azad University, Zahedan Branch, Industrial Engineering Department, Zahedan, Iran
**Faculty Member, Sistan and Baluchestan University, Economics Department, Zahedan, Iran
Online published on 15 February, 2014.
The purpose of this study is identifying the capabilities, effective competences and sensitive points of supply chain of Mapna Boiler Company. In this research, at first, the concepts of supply chainare described, and the influenced factorson the supply chainenhance of its effectivenesshas been detected. This isaction is performed with using of questionnaires with 25 questions, which are distributed between the managers and experts in the logistics field of Company. The research method isa descriptive survey, and based on statistical methods by using Student ttest, chi-two and correlation of SPSS software, the data analysisis presented and finally effective factors are categorized by using of analytic hierarchy process and Expert Choice software. The results of this research is showed that the integration factors of customer, internal consistency (integration), communicational integration, integration of the supplier of the services/products (materials), planning integration and technology and comparison integration as an effective capabilities toward supply chain of Mapnaboiler company. Also, the integrity of the customer has the most impact on effectiveness on supply chain.
Purchasing, supply chain, supply chain management, supply chain competencies, logistics