Motivation: IT Effect on bank's staff performance

It is possible that people cannot be “Motivated”? This is certainly not a pleasant question to ponder, especially for the managers confronted with mounting problems of high employee turnover, low productivity, and poor morale. The need to increase productivity and efficiency in the work place of any organization has led to increasing academic interest in the area of motivation over the years. Scholars have been keenly interested in knowing what factors are responsible for stimulating the will to work. Thus motivation has become an issue of concern for both scholars and business organization. This study investigated the effect of motivation on bank's staff performance. A biographical and Work Motivation Questionnaire was administered to respondents which comprises of the staff of First bank of Nigeria Plc in Ijebu-Ode and suburb, Ogun State, Nigeria and well as their clients. Three hypotheses were tested using chi-square and smart art graphics. The results revealed that salary increment has the largest influence on staff performance which is followed by job promotion and self-actualization. These three factors enhanced high level of bank's staff performance in an effective and efficient manner in other for the bank to achieve maximum level of productivity. Also 87% of the respondents attested the existence of cordial relationship between the staff and employees of First bank of Nigeria Plc. Based on the finding of the study; it was recommended among others that an increase in welfare schemes and recreational facilities is inevitable if the desire of the bank is to increase their level of productivity. Future research on the latter issues could yield interesting insights into the different factors that motivate employees. Notwithstanding the insights derived from the current research, results need to be interpreted with caution since a convenience sample was used, thereby restricting the generalisability to the wider population.