This paper explored the Commission for Mediation and Arbitration Efficiency towards Disputes Solving particularly in Dodoma Municipality. It attempts to examine the CMA which has encountered a number of challenges such as budgetary crisis of funding to accomplish its activities and documentation problems. Data were collected using a questionnaire, interview, observation and documentary reviews. Documents such as journals, books and an assortment of organizations reports for enterprises information were thoroughly analyzed. Descriptive statistics summarized the information from the collected data. The data were analyzed both qualitatively and quantitatively with an aid of a Statistical Package for Social Sciences (SPSS). The findings unveiled that CMA in the selected area experienced a colossal failure to apply relevant procedures and applicable principles already in place before considering over undertaking actions and decisions that at the end may mischief their goals. Consequently, CMA fails to achieve its goals and is incapable of solving disputes between employees and employers. Due to this actual situation, CMA becomes more and more unreliable and distrustful. There was a very poor training done by CMA to its stakeholders, pitiable working conditions and skimpy management, unfriendly working environment and poor remuneration. It was recommended that, the government should allocate an adequate amount of fund to CMA so as to guarantee the efficient and sufficient training programs for CMA. Performance and education on labour laws should be provided by CMA to the working environment as a way of preventing labour disputes. Eventually, the CMA officials need to abide by regulations and be strict in handling disputes and avoid delay of the ruling.
Mediation, conciliation, compromise agreement, arbitration, lra arbitration, privatization of public enterprises, Tanzania
