International Journal of Research in Engineering and Applied Sciences
  • Year: 2016
  • Volume: 6
  • Issue: 10

A review: Sentiment analysis and opinion mining

  • Author:
  • Sakshi Kalra, Rajesh Sachdeva, Anjali Dhawan
  • Total Page Count: 6
  • Page Number: 16 to 21

Assistant Professor, Dev Samaj College For women, Ferozepur

Online published on 8 May, 2017.

Abstract

Web has provided a platform where users are free to give their opinions, suggestions, and remarks openly. With the help of web services now customers can express their experience about E-shopping, E-payment, Likes or dislikes related product or its services. This is the straightforward idea to deliver their observations. From these opinions system gathered the huge amount of data called actual sentiments. There are different stages are involved in sentiment analysis like collecting data from different resources, classification, combining or grouping together and then evaluate realistic values. It is completely automatic process in which system extract knowledge from user's opinion regarding any company, specific product or its features. This paper mentioned all the details regarding sentiment analysis, collection of data from different resources, current utilization in different fields and the working process and also emblematizes the hurdles which are being faced by the opinion mining.

Keywords

Web mining, data sources, working process, current utilizations, challenges