The study was conducted to evaluate the effectiveness of different training programs in a Public Sector Undertaking (PSU). This case study approach explores the effectiveness of training programs of the PSU by using Kirkpatrick model. The research method in the study was survey data collection method.
Reactionnaries’ collected after different training programs were analysed to understand and analyze the level of satisfaction of the participants from different type of training programs. Effectiveness of any training program and evaluation at the next level depends on the positive reaction of trainees from the training programs. The main purpose of reaction evaluation is to enhance the quality of training programs, which in turn leads to improved performance.
