Corporate daycare: Motivation, performance, satisfaction and retention of employees

Workplace day care is an important benefit for many employees but still daycare facilities for working parents are relatively scarce in India. Therefore, the present study aims to find motivation, satisfaction, performance and retention of employees in relation to on-site daycare facility. Descriptive research design was used in the present study whereby structured questionnaires were distributed to employees of IT industry (TCS, Infosys, Wipro) located in NCR and a sample of 101 was collected. The data was analyzed using SPSS version 23. Mean, standard deviation and t-test were used for assessing the level of motivation, satisfaction, performance and retention from childcare services received. It was found that most of the employees were satisfied with the services provided, although the satisfaction level was not very high. The males and females had similar opinion in most of the cases except the impact on their performance.