1Research Scholar, Bharati Vidyapeeth Deemed University-IMED
2Associate Professor, Institute of Hotel Management & Catering Technology, Pune
*Authors Correspondence: Prof. Jyoti Peshave, Bharati Vidyapeeth Deemed University-IMED
Online published on 12 May, 2017.
Hospitality industry is a large and fast-growing service sector that accounts for a significant portion of the global economy. Pune has been experiencing a four fold growth in the Hospitality industry since last two decades. There are nearly 50 five and four star hotels of various national and International chains currently, employing women employees comprising of about 12–15% of the total employees on an average. Women representation in the Hospitality industry is also growing at a steady pace. However, women are still underrepresented at the senior level positions. The major reason behind this is they are unable to manage both work and family front.
This research paper aims at identifying the existing women friendly policies provided to the women employees by the management, analyzing the women's perception on the facilities offered to them and lastly suggesting the management few strategies that the management could adopt to assist women in their career progression.
This study reviews previous literature related to women friendly policies practiced in the hospitality industry that assists them in their career progression. The study uses a descriptive approach to explore and identify the information. The sample size was 268 women respondents and working in various five, four and three star hotels in Pune. A quota sampling was used to select the sample. The findings suggest that the women employees in Pune hotels are not provided with the facilities like créche, flexible timings, pick up and drop facility, maternity leaves as per the government rules, special childcare leave etc. Certain women friendly policies like flexible timings, part time work options, créche facilty at work place, grievance redressal cell, counseling cell for women, training programmes, succession planning programmes, Provision of Role models and mentors, pick up and drop facility and incentives and perks are few of the suggestions that can be provided to them to assist them and encourage them to make the workplace a better environment.
Hospitality industry, career progression, women friendly policies, flexible timings, workplace
