1Asst. Professor/Head of Dept., Department of Economics, Dev Samaj College for Women, Ferozepur City, Pb., India
2Associate Professor, Dept. of Management, Shaheed Bhagat Singh State Technical Campus, Moga Road, Ferozepur, Pb., India
Online published on 12 May, 2017.
Since early 1990s, many firms around the world have shifted their information technology (IT) strategy from developing information systems in-house to purchasing application software such as enterprise resource planning (ERP) systems. ERP systems comprises of powerful software packages which integrates the information of different departments of an enterprise like warehouse, sales, logistics, production etc. and by this way produced data in a department becomes immediately available to other departments. Implementing an ERP causes massive change that needs to be carefully managed to reap the benefits of an ERP solution. However, despite of its strategic importance, ERP projects report an unusually high failure rate, sometimes jeopardizing the core operations of the implementing organization. This study explores the root of such high failure rate.
