Impact of emotional intelligence in the occupational environment

Emotional Intelligence, (EI) the ability to understand and manage emotions in oneself and others, is a valuable asset for professionals. Emotional Intelligence in the working environment has created great expectations and promising findings. It isn't possible to “manage ”other people's emotions. None can make another person feel a particular emotion, believe a specific belief, or do a particular action. The ideal is we can hope for is to manage our responses to others ’emotions well and to endeavor to influence others constructively. EI may determine a person's potential for learning practical job-related emotional and social skills, the level of emotional competencies manifested by that person shows how much of that potential she or he has actually realized. Many researches have shown that EI plays a prominent role in professional success and performance related to workplace. It results in increasing performance and productivity. It is emotional competence then that aids the learning of job-related skills and which translates EI into on-the-job capabilities. This article portrays the value of emotional intelligence in the workplace and how people and relationships function. This article also discusses the emergence of EI, different notions about what constitutes EI, what EI looks like on the job, theory and models of EI, importance of EI in the working environment and simple ways to boost EI.