An Investigation of Factors Influencing Job Satisfaction of Employees in Banking Sector of India

A satisfied workforce is an asset to any organizations. Nowadays, organizations are considering workforce as the source of competitive advantage which creates both tangible and intangible benefits for the organization and as such they are concerned with employees’ satisfaction and well-being. The present study examines factors influencing job satisfaction of employees in private banking sector. Sample includes 103 employees drawn from 9 private sector banks in Vijayawada (India) using simple random sampling method. Primary data were collected using a structured questionnaire and were analyzed using mean and chi-square test. These factors were classified in three categories such as Organizational Factors, Job Related Factors, and Personal Factors. Then, the importance of all factors was determined in a sequence. Further, among demographic information of respondents, the results revealed that there is a significant relationship between socio-economic and demographic variables of the respondents Such as Designation, Gender, Age, Marital Status, Experience, Work Status, Nature of Family, Income, Number of Dependants and job satisfaction; whereas, there is no significant relationship between Qualification, Nature of the Job and job satisfaction.