Student, Dept. of Government and Public Administration, School of Humanities, Lovely Professional University
Online published on 20 November, 2021.
Today in the era of 21st century the concept of Globalization and Good Governance is very prominent amongst the developed and developing countries. To achieve the ideals of good governance, Information and Communication Technology is seen as a boon to reach the level of transparency. The effectiveness and efficiency in work has improved drastically which is one of the most important components of Good Governance. In today's time, any information that a person seeks to receive or any information that the service provider wishes to provide is just a click away. The country of Bhutan, officially known as the Kingdom of Bhutan is a landlocked country in South Asia. The introduction of digital technologies have boosted growth and has enhanced opportunities in various parts of the world, though in Bhutan the introduction of ICT came much later than the neighboring countries. In the current times, the government has enthusiastically adopted the use of ICT to improve the services of its citizens, and now the country is hardly having any organization which is not using the various techniques of ICT whether it's public or a private.
