International Journal of Research in Social Sciences
  • Year: 2012
  • Volume: 2
  • Issue: 2

A study on perception of performance attributes among airhostess in Coimbatore international airport

  • Author:
  • K K Umasankar Shyam, N Shani
  • Total Page Count: 13
  • Page Number: 263 to 275

*Research Scholar, Karpagam University, Coimbatore

**Prof & Head, Akshaya Institute of Management Studies, Coimbatore

Online published on 26 September, 2013.

Abstract

One of the national carrier for women employees as airhostess or flight attendants ever since the inception of Airline Industry in India. When this business cycle becomes a cause of a concern, changes in performance attributes is giving rise to problems of employees in this sector. Hence the study focuses on airhostess perception towards performance expected by the employer in the latest changes coming to the airline industry. A total of 40 respondents were covered in this study. A major contribution of this study is the provision of an approach for the management of these organizations to assess the awareness of performance metrics and measure their perceived importance.