Online published on 30 September, 2013.
This study examined the factors that affect distribution performance for pharmaceutical products within the public sector in Kenya. Specifically it sought to investigate the effect of financial capacity, transport outsourcing, third party relations and use of information technology on the distribution performance of KEMSA. A survey approach was employed, using a stratified random sampling to ensure representativeness. Both quantitative and qualitative methods of data analysis were used. Descriptive statistics as well as correlation analysis were used to facilitate examination of the relationship between the variables of interest. The study findings indicate that relations with government & donors and transport outsourcing have the most influence on distribution performance followed by information technology and financial capacity respectively. The study points out that all the four factors namely; information technology, transport outsourcing, relations with government and donors and financial capacity showed great influence on distribution performance therefore should be given due attention.
Information technology, Transport outsourcing, Relations with government and donors, financial capacity, Distribution performance