International Journal of Research in Social Sciences
  • Year: 2014
  • Volume: 4
  • Issue: 1

The impact of Baldrige Education Criteria for Performance Excellence in the Universities of Karachi

  • Author:
  • Tayyaba Arif, Ahmed Saeed
  • Total Page Count: 28
  • Page Number: 295 to 322

HIESS Education, Hamdard University, Karachi

Online published on 1 February, 2014.

Abstract

The study endeavors to measure the Impact of Baldrige Education Criteria for Performance Excellence in different universities of Karachi. The purpose of the present research is to develop a systematic method for the assessment of quality of education indifferent universities of Karachi, through using the Baldrige Education Criteria for Excellence. The research on perceived the quality of education is about the perception of the different universities of Karachi. The research emphasize on the structural survey in different universities to gather the data and to know what and how the teachers perceived their universities and what are their expectations for quality of education. In the process of survey deep observations were made by teachers as a respondent. The overall methodology is the combination of qualitative and quantitative approach. This combination allowed the researcher to focus the quality and effectiveness of educational criteria and create new knowledge in all areas of educational organizations. Eighty teachers of two private and two public universities of Karachi were sampled randomly. Forty teachers were selected for interview and forty for questionnaire. The Average percentage method is used to measure the questionnaire and interview studies According to questionnaire, 61% respondents show the good standard of quality in our universities and 25.1%respondents show response in negative and 13.9%respondents were undecided. According to interview study, 65.8% shows the good quality of education in our universities and 34.16% shows respondents in negative. The results show an effective and systematic approach in evident. Good organizational performances at all levels are reported The analysis of survey the data allowed researcher to discuss in detail the measurement of institutional continuous improvement and organizational performance results. It is the comprehensive frame work and criteria for quality improvement. The process allows everyone to have a stake in the education of students, parents, teachers, administrators and community members work together to build a common vision, mission, core values, and goals that address the needs of all aspects of education. The results items of the Criteria represent an organization's performance and improvement in all key areas. It uses a system approach for performance excellence and continuous improvement focused on academic success for all students. It is the best current research in what it takes to make organizations get better.

Keywords

Baldrige, Criteria, Education, Excellence, Impact, Performance, Excellence