Modelling knowledge and human development through KPOs in India

KPOs have created a lot of interest in developed and developing countries. KPOs transform data into information that is useful for people in different countries. Truly, they are “crossing frontiers”. The objective of this study is to enquire into the employment potential in the KPOs linked with human development. This new area of employment is both an opportunity and challenge for the youth. The employment potential is high but has it brought about human development? What are the socio economic changes in India through human development? Is there discrimination between male and female workers? This study is primarily meant to look into the various aspects of employees at three levels such as data analysts, team leaders and managers in the KPOs. The study sample consists of 200 respondents (100 male and 100 female). It gives employee's personal & social background where it discusses employee job profile, education and remuneration. It also provides inputs about the employee's family background, status at work, motivation and promotions to higher levels. It presents the socio economic position and changes portrayed through migration from one city to another, contribution to family income, decision making and cultural adaptation.