HR metrics for value of human resources: gaps and direction

The gap between what the HRIS of an organisation is capable of and what it is being used for presently is broadening. This is an alarming situation for HR department which has posed a challenge before the HR department to understand the factors underlying this gap, find reasons why have these not been able to cope up with the changed scenario and identify what more can be done to bridge this gap. One of the areas where HR department is lagging behind is the HR metrics, its measurement, implementation and alignment with individual as well as business outcomes which has tremendously been facilitated by HRIS development, but yet has not been complemented by the development of relevant, meaningful, employee centric and business strategy oriented HR metrics. The paper thus attempts to draw a vision as to where we are now, where we can be in terms of measurement of HR metrics and how we can best use these metrics to reach the goals of an organisation which it intends to achieve using their competitiveness in human capital resource.