Student Support Services in Open and Distance Learning System: A Case Study of the Institute of Distance and Open Learning (IDOL), Gauhati University

Open and Distance Learning system (ODL) has made impressive growth in the state of Assam, in the last couple of years. The setting up of the IDOL, Gauhati University; DDE, Dibrugarh University; CODL, Tezpur University; and Krishna Kanta Handique State Open University have been playing the major role behind such impressive growth. As ODL system is a self learning system, therefore the learner suport services plays a key role in this system. Therfore, each and every ODL institutions are trying their best to provide quality support services to their learners to achieve 100% success and IDOL, Gauhati University is no exception to this. Therefore, this paper is an attempt to study about the growth of IDOL, Gauhati University as a premier institution in Assam and the student support services provided by this institute.