*Bharati Vidyapeeth Deemed University, Research Scholar
**Bharati Vidyapeeth Deemed University - IMED
****Professor, Bharati Vidyapeeth Deemed University, Institute of Management & Entrepreneurship Development, Pune
Online published on 19 November, 2016.
Effective Human Resource Management policies are the key to motivation and need to be adopted by the management of the various segments of Luxury hotels to improve employee productivity.
The study aims to identify and assess the various extrinsic motivators for housekeeping employees in Luxury hotels, such as, Salary, financial incentives, lunch breaks, rest breaks, leave, physical working conditions, support from the HR department and participation in various cultural and sports activities conducted by the organization.
A descriptive and exploratory design was used for this study. The sample was selected on the basis of Quota sampling technique.A sample survey was conducted with a population of 254 housekeeping employees in luxury five, four and three-star hotels in Pune, at various levels in the housekeeping department. The study sample included 175 housekeeping employees from five-star, 44 from four-star and 35 from three-star hotels.
The study revealed that a majority of the housekeeping employees of four and five-star hotels are adequately motivated by extrinsic factors, whereas, those from three-star hotels need to be extrinsically motivated by implementing appropriate Human Resource Management policies.
Motivation, Job commitment, Job satisfaction, Human resource management practices, Employee productivity, Extrinsic motivators
