Influence of Individual Characteristics on Conflict Management style In An Organizational Setting

For any organization to be effective and efficient in achieving its goals, the people in the organization need to have a shared vision of what they are striving to achieve, as well as clear objectives for each team/department and individual. It also needs ways of recognizing and resolving conflict amongst people, so that conflict does not become so serious that co-operation is impossible. This study is therefore to identify the conflict management style predominantly followed and the how the individual characteristic of employees influence their conflict handling style. The study is based on a survey conducted with the help of a questionnaire. It was found that collaborating was the predominant style of resolving conflict. It was also found that age, gender and experience do not have any association with predominant conflict handling style. Female respondents prefer Collaborating style and compromising style. Men tend to avoid conflicts than women. Officer cadre employees prefer competing style and avoiding style of conflict resolution while illiterate workers prefer collaborating style. People with experience of 31–40 yrs are highly collaborating and compromising