Emotional intelligence of women employees: Revealing the new dimensions

Emotional intelligence (EI) is an important factor that can measure individuals ’performance in their professional lives beyond their daily lives, increase or decrease their success, contribute to the measurement of managerial qualities, and improve organizational communication and interaction. Review of relevant literature revealed that the topic of EI is controversial. The review also made it evident that lack of identifying the dimensions of EI and women specific studies in India, jointly conceive the research gap. Thus, this study tried to identify the new dimensions of EI and proposed them for practical adoption. With the sample of 182 female bank employees from Uttarakhand state, Exploratory Factor Analysis ultimately discovered two dimensions of EI, namely, Felt intelligence and Displayed intelligence. Cronbach's alpha values reported the high reliabilities for the dimensions and EI instrument as a whole. At the end, conclusion, limitations and future research agenda have also been discussed.