Today Internet Banking has become an integral part of banking system in India and global. Online banking is the banking services provided by the banks over the internet. The online banking services provide more services than traditional face to face banking. It is easy for banks and customers to have proper maintained records. Online banking services are more advanced in the current scenario and they are providing services like paying bills, requisition for loans, transfer of money, updates about accounts etc. In this paper an attempt has made to study the measure of perception of customers about their online banking in public and private sector banks.
Online Banking, Customers, Perceptions, e-Banking & Internet
