Enhancing the Users Need and Expectations in LIS

In this information revolutionized era, the library and information professionals are subjected to market their products and services where as the users are provided with the information to their desktop itself. In this context, how we are going to assess the requirement and expectations of users. For an effective information transfer obviously we are in need of maintaining a good relationship among the user community. Inspiteof having a librarian user relation, we should have a dynamic and successive objective oriented relationship. It's obvious that we should disseminate the right information at the right time to the right user. This article emphasizes the points on the need of identifying user need and expectation and also the importance of building the relationship among the user community.