Proposed an Approach for Measuring the Performance of Hospital Logistics Systems by Integrating Quality, Safety and Environment

Hospital activities have become more and more complex following the multiplicity of care offered and the variety of factors that come into play during operation: safety, quality, cost. Hospital supply chain is an important part of the budget of a hospital. The evaluation and improvement of hospital performance are needed to manage the process of its supply chain. The problem we will address in this paper is to propose a methodology for analyzing the supply chain of the hospital including safety, quality and environment. In this article, we begin by presenting the interests of hospital management in the operation of a hospital, then we explain the methodology and its impact on the performance of the hospital supply chain and we conclude by applying the methodology to a case study of the hospital public Morocco.