1Department of Industrial and Logistical Engineering, National School of Applied Sciences, Cadi-Ayyad university, Marrakech, Morocco
2Department of Computer Science and Engineering, University of Science and Technology, Marrakech, Morocco
3Ibn Zohr Agadir university, FSJES, Economy and Management Of Espace
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Online published on 6 March, 2017.
Today, control of quality risk is to monitor the various components contributing to high value-added services. That's why companies will increase their approach to change in the quality risk management according to ISO 9001, which appears in its new version in September 2015. In fact, some companies are not yet ready for this change, because the new version of the standard gives no guidance or requirement regarding the methodology for risk analysis. In this paper, we propose a methodology to integrate risk management into the quality process. This approach allows the achievement of the objectives and the improvement and also to serve the competitiveness of enterprises.
Quality management system, standard ISO 9001, risk management