Employees assistance programme; Social work at workplace: An evidence based review

Employees are the most precious and important resource of an organization. The goal of Employees Assistance Programme is to identify the problem of employees and help the employees to solve their problems either directly or through referral process. Hence EAP can be considered indispensable for organizational sustainability. During 1940 the concept of Employee’s Assistance in Industries was emerged with a vision of treating the problems of alcoholism among employees. Afterwards the other psycho-social problems of employees such as family problems, mental health problems, substance abuse, marital problems, parenting problems, emotional problems have been incorporated in EAP. At present in India and worldwide EAP becomes inevitable process to deal with such problems of employees including issues of protecting human right, prevention of workplace discrimination and exploitations. Evidence says that social work tools like counselling, home visits, solution focused brief therapy, strength perspective, crisis intervention, feminist perspective, social group work, social case work and community organization methods are being used to ensure effective results in EAP which proves the significance of Social Work intervention in ensuring successful EAP in industries.