An Analysis Of Web Disclosure Practices Of Public And Private Sector Banks In India

Growth in information technology has revolutionized the access of information with the growth of internet and as a result various corporate and non-corporate entities have launched their websites and are disclosing various types of information for different stakeholders. Banking sector is no exception to this. These days’ banks in India have entered the era of online banking, e-commerce and m-commerce which has made banking simple. This new technology has made easier for the general public to use information for decision making. In the present study the web disclosure practices followed by various public and private sector banks in India have been analyzed. The present study is based upon secondary data and covered public and private sector banks operating in India. The analysis of reporting is based upon annual reports of the March ended 2013. The findings of the study indicate that Disclosure Score has played the role of perfect discriminator between public sector and private sector banks. Private Sector Banks disclosure score is better than that of the public sector banks. Because the websites of private sector banks are better in terms of presentation and content. Analysis depicts that in case of public banks most of the items such as general information, financial reporting, investors relation related and human resource related items have positive relationship with each other categories. Correlation coefficient is significant with marketing related and financial reporting related items. In case of private sector banks correlation coefficient is positive between the items but it is not significant.