The Framework For Assessment Of ICT Based Financial Inclusion Management By Nationalized Banks With Special Reference To Marathwada Region

The financial inclusion is major objective of United Nations, equally important for government of India. Reserve Bank of India has taken many initiatives in bringing uncovered villagers under the ambit of financial inclusion. In order to have maximum reach of financial inclusion initiatives, its effective and efficient management is necessary. Information & Communication Technologies can prove very helpful in planning, organizing, staffing, coordination, communication and controlling sub-functions of financial inclusion management. The State Bank of Hyderabad & Bank of Maharashtra have implemented financial inclusion in 3886 villages through its specially designated Financial Inclusion Branches with the help of Business Corresponding Agents. The assessment of Financial Inclusion initiatives by State Bank of Hyderabad & Bank of Maharashtra can prove very useful in better management of Financial Inclusion in effective and efficient way. No such study so far conducted on effectiveness on of Financial Inclusion management using ICT for effectiveness and efficiency in Marathwada region. The pilot study of Financial Inclusion Management using ICT with special reference to villages covered by nationalized banks in Marathwada Region was therefore initiated. The objective was to identify framework with key parameters for assessment of financial inclusion management.