Analysis of role of hierarchy as predictor of job satisfaction: A study among general insurance employees

Employee’s satisfaction and growth of organisation are inter-linked. Satisfied employees are indispensable for the growth and development of any organisation. In the current scenario which is represented by severe competition and demand for better customer service, organisations are badly in need of employees who are highly dedicated, motivated find satisfied. General Insurance industry is not an exception to this. Insurance companies should periodically assess the satisfaction level of their employees and corrective measures should be initiated wherever required. A comprehensive and serious study to assess the satisfaction levels of General Insurance employees is found to be lacking. The study attempts to measure and compare the satisfaction levels of various classes of employees.

A wide range of multi dimensional and directional variables including demographic, personality, job and organization related variables are known to influence job satisfaction. There is need to conduct an in depth study covering larger sample size and broader area of investigation.