e-Readiness and Awareness Analysis Model for e-Governance Initiatives and Services in Ethiopia

Government of Ethiopia is on move to promote various e-Governance initiatives through its e-Government plan. e-Governance is a Strategic tool, which can improve quality of life of citizens across various sections of the society[1]. It aspires for an efficient and effective Government, which is transparent and open, and which provides citizen centric services in quick and efficient manner. Most of the other regions across the country are also initiating e-Governance efforts at Regional level. For the successful implementation of e-Governance initiatives in Addis Ababa, it is essential that the Government Departments and Infrastructure be ready to support these initiatives. It is also important that the Citizens of Region, for whose benefit these initiatives are being taken, should be aware and capable of utilizing and reaping the benefits of these initiatives [2, 8]. This paper presents an analysis model to find the status of ereadiness and awareness towards various e-Governance initiatives and services at Addis Ababa. The focus of this model is to measure the awareness level about computers and Internet, about on-line Government services, amongst a sample of citizens from Oromia region. Based on the input received some recommendations have been made which may be considered by the various Regional Governments to make their e-Governance initiatives more effective, efficient and fruitful.