An Evaluative Study of Document Delivery Service of Babasaheb Bhimrao Ambedkar University, Lucknow

Emergence of Consortium is proven to be a revolution in higher education in India. Especially the involvement in providing discounted library and information resources among academic and research institutions has a high impact. Babasaheb Bhimrao Ambedkar University (BBAU), Lucknow is a central university established in 1996. The University became a member of JCCC@ UGC- INFONET in April 2008. The present paper discuss a practical framework of Document Delivery Service (DDS) which was initiated by the University in July, 2009. For this study, all the available records were consulted, analyzed and presented in graphical and tabulated forms. The paper highlights the use and utility of the service and evaluate for betterment of this service.