JK Journal of Management & Technology
Open Access
  • Year: 2009
  • Volume: 1
  • Issue: 1

Outsourcing – A Cost Controlled and Quality Assurance Service Providing Approach

  • Author:
  • Parimalendu Bandyopadhyay1, Joydeep Chowdhury2
  • Total Page Count: 12
  • Page Number: 89 to 100

1Business Administration, Bengal College of Engineering & Technology, Durgapur-12, West Bengal, India.

2University of Burdwan

Abstract

Outsourcing is a cost effective way to get work done for the large organization as well as for the industry which require the support tasks for that vertical such as staff augmentation, business support, call management, Data maintenance etc.

The process is for the “Outsourcers” is to find out any country or place where their work will be done in cost effective and quality assured way. But, for the offshore organizations they have to maintain some process flows to catch the contract and get the work done with in such a competitive environment of outsourcing. These process are use to start from contract generation to completion of contract. This entire process is called as “Outsourcing Cycle”.

Keywords

Customer Relations Management, Equipment, Finance/Accounting, Human Resources, Logistics, Procurement/Supply Chain Management, Outsourcing