Journal of Management Research
  • Year: 2010
  • Volume: 10
  • Issue: 3

Ethical Issues Encountered by Marketing Researchers in India

  • Author:
  • Meenakshi Handa1, Anupma Vohra2
  • Total Page Count: 16
  • Page Number: 135 to 150

1University School of Management Studies Guru Gobind Singh Indraprastha UniversityKashmere Gate, Delhi, 110006

2Faculty of Management Studies, University of Delhi, Delhi, 110007

Abstract

With the growth of the marketing research function, the significance of ethical issues in the field is also increasing. The validity of research findings and their utilization, respondent willingness to cooperate, the rights of the various stakeholders in the research process as well as the very credibility of the profession are impacted by research ethics. This paper provides the findings of an empirical investigation into the frequency with which major ethical issues are encountered by marketing researchers-in marketing departments and research agencies in India. The study finds that though the overall reported frequency of encountering unethical practices is on the lower side, there is nevertheless a general acknowledgment of the existence of these practices and that opinions on what constitutes unethical practice is divided with regard to certain issues.

Keywords

Ethics, marketing research, respondent abuse, research integrity