Drawing upon social cognitive theory, the present research proposed that work-related training is expected to positively predict employees’ in-role performance via life satisfaction as well as work-family conflict. Meanwhile, the authors also proposed that male employees and female employees react differently to work-related training due to differences in their traditional identities. This paper used a field study of a sample of telemarketing employees in China. A total of 307 participants completed the questionnaires, and a path analysis was conducted to test the proposed model. The results illustrate that work-related training contributes to employees’ in-role performance via an increase in life satisfaction and a decrease in work-family conflict. Additionally, the results suggest that, although male employees benefit more from work-related training, female employees also gain benefits from work-related training. Based on the results, we argue that organizations shall provide more work-related training to help employees manage their work life to enhance their performance. It is also advisable for organizations to provide customized training plans to male and female employees to ensure the effectiveness of the training.
Work-related Training, Life Satisfaction, Work-family Conflict, Gender Difference
