Impact of individual, group and organizational level variables on job satisfaction of employees of private commercial banks in Bangladesh

This study aims to statistically assess the impact of individual, group, and organizational-level variables, as defined by Robbins and Judge (2019), on the job satisfaction of bank employees. The Minnesota Satisfaction Questionnaire was used to collect data from 129 mid-level and 461 junior and entry-level employees from 25 conventional and 5 Islamic commercial banks in Bangladesh. Frequency distribution was employed to explore the individual, group, and organizational-level variables, as well as the respondents’ job satisfaction. The formulated hypotheses were tested using zero-order correlation analysis. The results indicate that all levels of variables in this study have a statistically significant impact on job satisfaction, except for gender, where the null hypothesis was not rejected. Due to the limited research in the banking sector concerning employee job satisfaction, this study provides valuable insights for the Bangladeshi banking sector in general and for private commercial banks (PCBs) in particular. The findings have important implications for all managers in general, and specifically for HR managers in banks.